FAQ

1. What is Iconic Taskers and what services do you offer?
Iconic Taskers is a digital agency specializing in web design, SEO, digital marketing, content creation, graphic design and in other services. We help businesses grow their online presence through customized, professional solutions.

2. Who can benefit from your services – individuals or businesses?
Our services are ideal for small to medium businesses, startups, and entrepreneurs looking to build or improve their digital footprint. We also work with individuals who want personal websites or portfolios.

3. Do you work with international clients or only local businesses?
We work with clients globally. Whether you’re local or overseas, we tailor our services to meet your specific needs and ensure seamless communication throughout the project.

4. How do I get started with Iconic Taskers?
Getting started is easy! Simply contact us via our website & email or Book Appointment for free consultation. We’ll discuss your project goals, budget, and timeline to create a personalized plan.

5. What makes Iconic Taskers different from other digital agencies?
Our focus on customer satisfaction, transparent communication, and delivering quality results on time sets us apart. We tailor solutions to your business needs rather than offering one-size-fits-all packages.

1. How much do your services cost? Do you have pricing packages?
We offer a range of pricing packages tailored to different budgets and project scopes. For detailed pricing, please contact us for a custom quote based on your specific requirements.

2. Can I get a custom quote for my project?
Yes, we provide custom quotes after understanding your project details and goals. This ensures you pay only for what you need and get maximum value.

3. What payment methods do you accept?
We accept payments via bank transfer, PayPal, and major credit/debit cards for your convenience and security.

4. Do you offer any discounts for long-term or bundled services?
Yes, we offer discounts for clients who opt for long-term contracts or bundle multiple services. Contact us to learn more about current offers.

5. What is your refund or cancellation policy?
We aim for complete customer satisfaction. Refunds or cancellations depend on the project stage; please review our detailed policy or contact support for specific cases.

1. What digital services do you provide (e.g., web design, SEO, marketing)?
We provide website design and development, search engine optimization, digital marketing strategies, content creation, and graphic design to help your business grow online.

2. Will I receive editable files or just final outputs?
Depending on the service, we provide editable files (like PSDs or WordPress admin access) along with the final outputs so you can make future changes easily.

3. Can you redesign my existing website or just build new ones?
We can both build new websites from scratch and redesign existing ones to improve aesthetics, performance, and user experience.

4. Do you provide content writing, images, or do I need to supply them?
We offer content creation and can source stock images for your project. However, if you have specific content or images, you’re welcome to provide them.

5. How do I know which service is right for my business?
During the initial consultation, we analyze your business needs and goals to recommend the most effective services that will deliver the best results.

1. What is the step-by-step process once I hire your team?
Our process includes consultation, planning, design/mockups, development, review & revisions, testing, and final delivery. We keep you updated at every stage.

2. How long does it take to complete a typical website or project?
Project timelines vary, but most websites take 3 to 6 weeks depending on complexity. We provide an estimated timeline after discussing your specific needs.

3. Do you offer regular progress updates during the project?
Yes, we provide regular updates through email, calls, or project management tools to keep you informed and involved throughout.

4. How do you communicate with clients (email, WhatsApp, Zoom)?
We use multiple channels like email, WhatsApp, and Zoom calls to ensure smooth and quick communication based on client preference.

5. Can you handle urgent or fast-track projects?
Yes, we offer expedited services for urgent projects subject to availability. Please contact us with your timeline, and we’ll do our best to accommodate.

1. How many revisions are included in each service?
Each package includes a set number of revisions (usually 2-3). Additional revisions can be requested for an extra fee, which will be clearly communicated.

2. What if I’m not satisfied with the final delivery?
Your satisfaction is our priority. We work closely with you during revisions to meet your expectations. If issues remain, we discuss further solutions or adjustments.

3. Do you offer ongoing maintenance or support after project delivery?
Yes, we offer maintenance and support plans to keep your website updated, secure, and running smoothly after launch.

4. Can I request changes after the project is marked complete?
Yes, post-project changes are possible but may incur additional charges depending on the scope of work.

5. Is there an extra charge for additional revisions or updates?
Yes, revisions beyond the included number usually have an extra cost. We always inform clients upfront about any additional fees.

1. Do you provide web hosting or help set it up?
We recommend reliable hosting providers and can help set up hosting and domain services for you to ensure your website runs smoothly.

2. Is my website secure and protected from hackers?
Yes, we implement security best practices including SSL certificates, firewalls, and regular updates to protect your website from threats.

3. Will my website be mobile-friendly and fast-loading?
Absolutely. All websites we build are responsive (mobile-friendly) and optimized for fast loading to ensure great user experience on all devices.

4. Do you provide SSL certificates and backups?
Yes, we assist with SSL installation and set up regular backups to protect your data and ensure quick recovery in case of issues.

5. Is your work GDPR-compliant and privacy-focused?
We follow GDPR guidelines and help implement privacy policies and cookie notices to ensure your website complies with data protection laws.